Put Beethoven in charge of your medical practice
He wrote the 9th Symphony. One of the most acclaimed pieces of music in the world was written by a deaf man! How? Actually, Beethoven wasn't deaf when he wrote the 9th but he was profoundly hard of...
Not getting paid? The reason is right in front of you!
Like many problems faced by a medical practice or any other business, an answer to a problem can often be hidden in plain sight. This was the case when I undertook a management consultancy towards...
What’s a CCSD code?
A CCSD code is used by insurance companies to identify a medical procedure. An Orthopaedic surgeon, for example, understands what a Multiple arthroscopic operation on the knee (including...
Want to get paid? One word – RITUAL!
It never ceases to amaze me the number of occasions where a new client claims he has been having issues getting paid by an insurance company only for me to discover why within minutes. Because the...
Do you know when and how to uplift your fee?
I've been asked to re-published the following which first appeared last year. The first thing to realise about increasing a fee is that you CANNOT increase a fee for all your surgical episodes. Nor...
The Insurance Company “Oops” Moment
An MHM client recently performed a certain surgical episode. The surgery was something he'd done many, many times before with invoices being sent and paid. Normal stuff Pretty standard in other...
Find the cause of the problem before you decide on the solution
A group of surgeons I know is having problems getting paid by insurance companies. Not just an individual insurance company but all insurance companies. More specifically or so the surgeon's...
Listen to what your customer is asking of you
Recently a friend of mine called asking for a favour. I’ve known this guy years. We started our respective businesses around the same time. He has now reached the point where he needs to...
How hard can it be to invoice in the real world?
What follows is absolutely real and why medical invoicing can be more troublesome than it need be. One of my guys ran an outpatient clinic last Thursday The clinic list arrived with me on the...
What do you do if the patient hasn’t got pre-authorisation?
An MHM client has this problem currently. Pre-Authorisation In the majority of cases, her patient obtains authorization for a consultation. But sometimes, a patient arrives and hasn’t done so. First...
Working in the NHS is very different from working in the private sector
One of the most common remarks I hear from my guys is the number of patients they see in the NHS. They have patients queuing up to see them. Such a comment is normally followed by the opposite when...
What is next for a consultant’s fees?
Many MHM clients have asked what I think the future holds for their fees? A number of private insurance companies have reduced fees for consultations and for surgical episodes over the last few...