Not Enough Hours In The Day To Get Paid
What a truly awful expression! It was said to me recently by a medical secretary who was struggling to get all her invoicing done. Her belief was that she had only many hours in the day and it was...
Paralysis by Analysis
Anybody ever watched the movie “Jerry Maguire” and the immortal quote – show me the money! Clearly a guy I recently bumped into at a medical conference hadn’t. He was the Practice Manager for a...
Don’t be ashamed to ask for help
It takes an amazing amount of determination and resilience to become a consultant surgeon. Years of study, sacrifice and long, long nights. Finally you make it. Then one day decide to start a...
Poor girl didn’t even realise she was making a mistake
I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake...
The Patient Paid Cash On The Way Out
It’s great when a patient pays cash - on the way out he or she produces a roll of £10 notes and pays in full. It happened just before Christmas last year to an MHM client. Couple of items to...
You want to get paid more? RAISE YOUR STANDARDS!
One of the most often asked questions is "how as a private consultant surgeon can I improve or increase my cash flow". The answer, as regards medical invoicing, is very simple to answer: RAISE YOUR...
We only do our invoicing on a Friday.
There a few things I hear that automatically set alarm bells ringing when I look at the invoicing and billing process of a business. "I've been meaning to look at that" "I'll get round to it in a...
Communication is the key to EVERYTHING.
MHM sort of cheats when we say we are an outsource company. We don't share premises with our consultant surgeons nor are we next door to the hospital. Neither do we speak to them every single...
The Wrong Solution to a problem that shouldn’t have been there any way.
A group of surgeons I know is having problems getting paid by insurance companies. Not just an individual insurance company but all insurance companies. More specifically or so the surgeon's...
Unpaid Self-Funders?
Most MHM clients have reported issues with self-funders when we get involved. It is also the source of many calls made to MHM. With the self-funding market increasing, it is important to understand...
WHAT TO LOOK FOR AND WHEN AS YOU REVIEW THE BILLING PROCESS OF YOUR PRIVATE PRACTICE
What do I look for? Precisely where the Practice is now. When? The very first day It seems the most obvious place to start. It is. But numerous times a practice doesn't really...
Understanding how and why to uplift a fee.
I've been asked to re-published the following which first appeared last year. The first thing to realise about increasing a fee is that you CANNOT increase a fee for all your surgical episodes. Nor...