For all your private medical practice needs

pete@medicalhealthcaremanagement.co.uk

01902 280 442

Hilton Hall, Hilton Lane, Wolverhampton, WV11 2BQ

When Time Allows

What a truly awful expression! It was said to me recently by a medical secretary who was struggling to get all her invoicing done. Her belief was that she had only many hours in the day and it was difficult to get everything done in those hours. Therefore invoicing...

Why are you in business?

Why are you in business? Many times, consultant surgeons have approached MHM because they, as consultant surgeons, don’t like asking patients for the money. And from a certain point of view, this is exactly how it should be. New MHM clients don’t, however, remain MHM...

Do Something – show me the money

Anybody ever watched the movie “Jerry Maguire” and the immortal quote – show me the money! Clearly a guy I recently bumped into at a medical conference hadn’t. He was the Practice Manager for a large hospital group. His complaint was the lack of cash from insurance...

I love mistakes – I learn such a lot

I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake happening again and therefore I get better. For example: I was sent a...

Being paid cash and a bottle of merlot

I like Merlot. It’s great when a patient pays cash – on the way out he or she produces a roll of £10 notes and pays in full. It happened just before Christmas last year to an MHM client. Couple of items to remember, however. 1. The consultation still needs to be...