by Pete Crutchley | May 22, 2021 | Medical Billing News
What a truly awful expression! It was said to me recently by a medical secretary who was struggling to get all her invoicing done. Her belief was that she had only many hours in the day and it was difficult to get everything done in those hours. Therefore invoicing...
by Pete Crutchley | May 22, 2021 | Medical Billing News
Why are you in business? Many times, consultant surgeons have approached MHM because they, as consultant surgeons, don’t like asking patients for the money. And from a certain point of view, this is exactly how it should be. New MHM clients don’t, however, remain MHM...
by Pete Crutchley | May 22, 2021 | Medical Billing News
Anybody ever watched the movie “Jerry Maguire” and the immortal quote – show me the money! Clearly a guy I recently bumped into at a medical conference hadn’t. He was the Practice Manager for a large hospital group. His complaint was the lack of cash from insurance...
by Pete Crutchley | May 21, 2021 | Medical Billing News
I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake happening again and therefore I get better. For example: I was sent a...
by Pete Crutchley | May 20, 2021 | Medical Billing News
I like Merlot. It’s great when a patient pays cash – on the way out he or she produces a roll of £10 notes and pays in full. It happened just before Christmas last year to an MHM client. Couple of items to remember, however. 1. The consultation still needs to be...