by Pete Crutchley MHM | May 16, 2023 | Medical Billing News
When I begin to raise invoices for a new MHM client, for example, I’ll check I have the right provider number. I’ll check all the online systems and EDI protocol are 100% accurate. Is the consultant’s address correct?. I’ll check the...
by Pete Crutchley | Apr 25, 2023 | Medical Billing News
One of my major bugbears with medical practice is the ability to answer the phone. Sounds simple. It is! Yet many practices do not answer the phone. Instead, the call goes to an answering machine and then one of two things happen. The call is never returned. The...
by Pete Crutchley | Feb 23, 2023 | Medical Billing News
I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake happening again and therefore I get better. For example: I was sent a...
by Pete Crutchley | Feb 14, 2023 | Medical Billing News
MHM sort of cheats when we say we are an outsourced medical biller. We don’t share premises with our consultant surgeons nor are we next door to the hospital. Neither do we speak to them every single morning when they walk through the door. We are –...
by Pete Crutchley | Dec 10, 2022 | Medical Billing News
I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake happening again and therefore I get better. For example: I was sent a...