by Pete Crutchley | Aug 22, 2017 | Medical Billing News
We noticed earlier this year another of the major insurance companies – Vitality – are no longer accepting paper invoices. The curious thing about this decision is why has it taken them so long? For a number of years now, MHM has argued paper invoices...
by Pete Crutchley | Sep 7, 2015 | Medical Billing News
An MHM client held one of his twice-weekly outpatient clinics recently. Nine patients; so there should be NINE invoices. Except there are only EIGHT? Quick look at the list indicates one of the patients is designated as inclusive care; no invoice required. But hang on...
by Pete Crutchley | Mar 5, 2015 | Medical Billing News
Many months back a medical secretary friend of mine suggested the MHM approach of writing the address on an envelope to a self-funder or for an excess/shortfall looked unprofessional. The address should be typed in her view, presentation being everything. My reply was...
by Pete Crutchley | Jan 29, 2015 | Medical Billing News
It’s great when a patient pays cash – on the way out he or she produces a roll of £10 notes and pays in full. It happened just before Christmas to an MHM client. Couple of items to remember, however. 1. The consultation still needs to be invoiced – unless of...
by Pete Crutchley | Nov 13, 2014 | Medical Billing News
Ever thought what is the most often quoted reason for non-payment by a patient of the excess? The same reason is quoted over and over again. Its not ‘I haven’t got the money” nor is it “I didn’t realise it was so much”, not even “The invoice must have got lost in the...