What do you do when excess and shortfalls increase in number?
Taking ONE real-life client as an example. Week ending Friday, January 25th: out of 15 consultations, 4 (four) came back with excess/shortfall deductions totaling £575. So for a total of £2,500...
Unpaid excess amounts – the usual reasons
Ever thought what is the most often quoted reason for non-payment by a patient of the excess? The same reason is quoted over and over again. It is not ‘I haven’t got the money” nor is it “I didn’t...
MHM Fee Checker – how to maintain your fee levels
Fees differ If fees differ between insurance companies how can they be checked and monitored? For example, a fee for a fictitious CCSD code XY4321 can differ between the big five insurance companies...
Don’t you want to be paid or something?
Following on from a recent blog and questions raised at a presentation to consultant surgeons, I was asked to further explain why you must invoice quickly. Unacceptable Delay The obvious one is that...
Inappropriate Billing
What on earth is that? A couple of examples recently where consultants who have tried to base their fees on the best rate available. Take the consultant who realises that PMI company Num 1 pay £300...
Patient arrives but without a pre-authorisation
The patient arrives for the consultation. He hasn’t obtained a pre-authorisation from his/her insurance company. Should you see the patient? Yes, of course, you should; patient care must come first....
Focus on your business objective.
To successfully perform medical invoicing or medical billing there has to be a degree of focus on the task itself. In fact, there has to be a total concentration on the expected outcome. But what is...
Manage your time please!
Sometimes even a consultant surgeon does not understand how valuable his time is. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are...
Not Again! A Carrier bag full of records.
The normal item when I get asked to review a consultant’s invoicing process is the potential for weakness in the area of records on his/her part. The filing system Yet again I've been presented with...
It’s a Business
All MHM clients are very dedicated individuals. Having spent approximately 15 years of training and finally becoming a consultant surgeon, they go on to work incredibly long hours. They do so...
The Consultant who just didn’t have the time.
There are only 24 hours in a day. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre....
Check the fees you are being offered
When discussing medical invoicing many private medical professionals say to me "I want more of a consultation fee than that" It is one of the statements I hear more frequently than others. The...